Resources

Workflow and ICM glossary

Browse plain-language definitions for workflow automation, ICM, review gates, source quality, and AI-assisted work.

Back to resources

Workflow And ICM Glossary

The glossary collects practical definitions for terms that come up in workflow conversations, AI-assisted work, ICM workspaces, source review, and approval gates.

Open the glossary

Best Fit

Use this resource when a workflow conversation starts using terms that need a shared definition before the work moves forward.

It is useful when a team is discussing AI-assisted workflows, review gates, source quality, context, run logs, or workspace templates.

Poor Fit

This is a poor fit when the workflow problem needs a decision more than a definition. In that case, send the workflow question through the contact form.

What To Prepare

Bring one workflow term, process word, or AI-workflow phrase that people are using differently.

Useful prep:

  • The term people are using.
  • Where it appears in the workflow.
  • Why the definition matters.
  • What decision depends on everyone meaning the same thing.

How This Helps

This resource is useful when a workflow conversation needs shared language around cleaner context, workflow readiness work, or an ICM-style operating layer.